Evaluation of information strategies
The IS evaluation process should also acclimatize to the possible changes in the assumptions on which Information Systems investment is based, thus in our conceptual framework there is a two way relationship between the IS evaluation process and, business development and IS development processes.
Information system evaluation questionnaire
However, traditional methodologies do not reflect the rapid change of IT markets and business environments. Google Scholar 3. The Information Systems evaluation process must be incorporated into business development process, the Information Systems development process, and the IS procurement process. The aim of goal-free evaluation is to avoid the risk of narrowly studying stated program objectives and thereby missing important unanticipated outcomes, eliminate the negative connotations attached to discovery of unanticipated effect: "The whole language of side-effected or secondary effect or even unanticipated effect tended to be a put-down of what might well be a crucial achievement, especially in terms of new priorities. Summative evaluations are exclusively executed to observe the quality of past performance ex-post. Henderson and J. Thus, any evaluation should consist of a monitoring and a forecasting aspect. Preview Unable to display preview. According to Patton goal based evaluation is described as measuring the extent to which a program or intervention has attained clear and specific objectives. Leem et al.
Article Abstract Information technology IT plays an obviously important role in gaining opportunities and taking the competitiveness advantages, and information strategy planning ISP becomes the major concern for the effective implementation of information system IS among researchers and practitioners.
Hackathorn and J.
Kovacevic and N. Several conceptual and empirical studies have been conducted to discover this issue. The significance of strategy evaluation lies in its capacity to co-ordinate the task performed by managers, groups, departments etc, through control of performance. It is seen to support organizations in taking managerial decisions regarding their systems, but does not seem to be able to keep up with the multifaceted developments in technology.
Evaluation of information system wikipedia
Suh, and S. These goals are used to measure the IT system. Premkumar and W. Lindsay and L. If appropriate means are available for measuring the performance and if the standards are set in the right manner, strategy evaluation becomes easier. The main objective of Information System functionality performances evaluation is upgrading and especially improvement in quality of maintenance. Sergas, and V. There are numerous criteria-based approaches around such as checklists, heuristics, principles or quality ideals. The process of Strategy Evaluation consists of following steps- Fixing benchmark of performance - While fixing the benchmark, strategists encounter questions such as - what benchmarks to set, how to set them and how to express them. The performance indicator that best identify and express the special requirements might then be determined to be used for evaluation. King and S. Strategic Evaluation is significant because of various factors such as - developing inputs for new strategic planning, the urge for feedback, appraisal and reward, development of the strategic management process, judging the validity of strategic choice etc. Before selecting the evaluation criteria and methods and deciding who would be involved in the evaluation, it is essential to recognise all the relevant interest groups for the Information Systems project Serafeimidis and Smithson, The managers can also assess the appropriateness of the current strategy in todays dynamic world with socio-economic, political and technological innovations.
Goal-free evaluation is elaborated as collecting data on a broad array of actual effects and evaluating the importance of these effects in meeting demonstrated needs Patton, Teo and W. Some contingency models to select evaluation methods for information system investments have been described in theoretical literature.
Further These theorists further argued that this can have major negative consequences in terms of decreased user satisfaction but also organizational consequences in terms of system value.
The organization can use both quantitative and qualitative criteria for comprehensive assessment of performance.
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